Privacy policy.

Last Updated: December 2024

This Privacy Policy describes how gwendolynstudio ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, make purchases, or interact with us.

1. Information We Collect

1.1 Information You Provide

When you make a purchase or contact us, we may collect:

  • Name and shipping address

  • Email address and phone number

  • Payment information (processed securely through our payment processors)

  • Communication preferences

  • Commission requests and artwork preferences

  • Any information you provide in messages to us

1.2 Information Automatically Collected

When you visit our website, we automatically collect:

  • IP address and device information

  • Browser type and settings

  • Pages viewed and time spent on our site

  • Referral source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Ship artwork to you

  • Communicate about your purchase

  • Send order updates and tracking information

  • Respond to your inquiries

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud and maintain security

3. Information Sharing

3.1 We Share Information With:

  • Shipping carriers to deliver your purchases

  • Payment processors to handle transactions

  • Email service providers for communications

  • Web hosting and cloud storage providers

  • Professional service providers (e.g., accountants, lawyers)

3.2 We Do Not:

  • Sell your personal information

  • Share your information with third parties for marketing purposes

  • Use your data for purposes other than those specified in this policy

4. Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Request information about how your data is used

  • Withdraw consent for data processing

To exercise these rights, contact us at artist@gwendolynstudio.com.

5. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to know whether personal information is sold or disclosed

  • Right to say no to the sale of personal information

  • Right to access personal information

  • Right to equal service and price

6. Data Security

We implement reasonable security measures to protect your information, including:

  • Secure socket layer (SSL) encryption

  • Regular security assessments

  • Limited access to personal information

  • Secure data storage

  • Regular backups

7. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your transactions

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect or maintain information from children under 13.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.

10. Cookies

We use cookies to:

  • Remember your preferences

  • Understand website usage

  • Improve user experience

  • Maintain site security

You can control cookies through your browser settings.

11. Marketing Communications

We may send you marketing emails about our products and services. You can opt-out at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

  • Updating your communication preferences

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on our website

  • Sending an email notification

  • Providing notice through our website

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Gwendolyn Hustvedt

128 Rush Haven, San Marcos, TX 78666

artist@gwendolynstudio.com

+1 (512) 590 2122

14. Additional Information

14.1 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14.2 Social Media

If you engage with us on social media, their privacy policies may also apply.

14.3 Payment Security

All payment information is processed through secure, PCI-compliant payment processors.